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Telecommunications Firm Streamlining Media Production with Ignite and Cloud Storage

Company Situation

The company operates within the telecommunications sector and manages a large in-house media production team known as T Studios. This team of approximately 300 professionals handles the creation of commercials, billboards, internal production assets, still photography, and video capture. Unlike typical wireless companies that rely heavily on external agencies, this organization maintains significant internal production capabilities to deliver fast, flexible, and high-quality marketing content. The team often needs to pivot quickly in response to executive decisions, requiring agile workflows and rapid turnaround times.

Existing Workflow

Currently, the company’s media production operations rely on a combination of on-premises servers (SNS Evo) and a cloud-based file sharing tool called Ignite. Ignite is primarily used for file access and sharing but lacks advanced media asset management features such as file streaming or seamless integration between cloud and on-prem resources. Team members frequently download and upload large files locally to work on them, creating inefficiencies in file handling and collaboration across the different parts of the content supply chain. Their content supply chain team also integrates multiple systems and platforms to manage the end-to-end marketing project lifecycle.

Issues with the Existing Workflow

The company’s main challenges stem from the limitations of their current tools: Lack of a true cloud-based media asset management (MAM) system results in fragmented workflows. Inefficient file searching and retrieval processes consume significant time, as team members struggle to locate and access the correct files quickly. Repeated downloading and uploading of large media files slows down production speed and introduces version control risks. Difficulty in integrating existing on-premises and cloud storage environments hinders seamless collaboration. The fast-paced nature of their production work demands a more flexible and responsive system to rapidly pivot on short notice.

How Shade Would Change Their Workflow

Shade offers a comprehensive cloud-native media asset management platform designed to unify file access, improve searchability, and streamline collaboration across distributed teams and storage environments. By implementing Shade, the company would: - Enable file streaming directly from cloud or on-prem storage, eliminating the need for constant downloading and uploading. - Provide powerful metadata and search capabilities to quickly locate assets, minimizing time spent hunting for files. - Seamlessly integrate with existing storage systems, creating a single source of truth for all media assets. - Support agile workflows by allowing rapid updates and easy sharing of assets across teams. - Enhance version control and reduce the risk of errors during fast pivots in project direction.

Benefits

  • Significantly reduced file retrieval and management time.
  • Improved collaboration and operational efficiency across the content supply chain.
  • Enhanced flexibility to respond quickly to changing production demands.
  • Streamlined integration with existing on-premises and cloud infrastructures.
  • Centralized, cloud-based media asset management improving overall workflow visibility.