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Medical Education Studio Streamlining Cross-Continent Video Collaboration

Company Situation

The company operates within the medical education content production industry, managing a mid-sized, multi-agency team spread across two continents. Their workforce includes in-office and remote employees distributed across North America and Europe. The team specializes in motion graphics and video editing, producing large-format video content critical for medical education purposes. In recent years, the company expanded operations by acquiring a U.S.-based team, significantly increasing cross-continental collaboration.

Existing Workflow

The company’s current workflow relies on a central on-premises server located in their European office. U.S.-based colleagues upload large video assets—often several terabytes per project—to a cloud storage platform, which the European team then downloads onto the local server for editing. After completing edits, files are re-uploaded to the cloud for U.S. colleagues to access and store on their own local servers. This process involves multiple rounds of downloading and uploading between geographically separated servers.

Issues with the Existing Workflow

Inefficiency: Frequent file duplication and multiple transfers of extremely large video files create a cumbersome, slow workflow. Remote Work Challenges: The traditional server-based setup was designed for in-office connectivity and does not scale well for a remote workforce spread across different continents. High Costs: Repeated data transfers incur significant egress charges from cloud providers. Scalability Concerns: The expanding U.S. team and increasing volume of video content exacerbate the inefficiencies in data handling. Lack of Stakeholder Buy-In Initially: The need for workflow improvement was identified by the production team, with decision-makers only recently becoming engaged, delaying adoption of new solutions.

How Shade Would Change Their Workflow

Shade offers a cloud-native global file system designed to unify distributed teams by providing seamless, real-time access to large media assets without local duplication. By replacing the reliance on separate local servers and multiple data transfers, Shade enables the company's teams on both continents to directly access and edit the same files stored centrally in the cloud. This approach eliminates redundant downloads and uploads, reduces latency, and supports remote collaboration as if all users were working locally on the same network.

Benefits

  • Streamlined collaboration across continents with direct cloud access to media assets
  • Elimination of redundant file transfers, reducing bandwidth usage and egress costs
  • Enhanced workflow efficiency, allowing production teams to work faster and more responsively
  • Support for remote and hybrid working models without dependence on physical servers
  • Simplified IT infrastructure management by consolidating storage in the cloud
  • Ability to test Shade alongside other solutions to make an informed decision