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Creative Agency Streamlining Media Production with NAS and RAID

Company Situation

The company operates within the creative marketing services sector, managing a studio team of about six content creators including photographers and video producers. Their work spans a diverse range of projects—from mini documentaries to corporate headshots—serving larger companies with substantially heavy media files. The team is distributed with a hybrid remote and in-office setup, requiring flexible access to large volumes of digital assets. Active storage needs are around 30 to 50 terabytes with an additional 50 terabytes in cold storage to accommodate their growing project demands.

Existing Workflow

Currently, the team relies heavily on a local server setup using an aging NAS (Network Attached Storage) system with a complex RAID configuration. They supplement this with enterprise Google Drive to back up files, spinning legacy hard drives for additional backups, and solid-state drives for current projects in progress. Remote team members typically download necessary assets onto local drives from the NAS or Google Drive before working offsite. They also recently adopted Frame.io for video collaboration, appreciating its workflow but facing rising storage costs.

Issues with the Existing Workflow

The NAS system is outdated, difficult to manage, and requires external IT support that lacks specialized knowledge, causing delays and inefficiencies. Local server capacity and performance have not scaled with the team’s growth or the size of recent projects, some reaching 8 terabytes of footage. Google Drive is slow for large file transfers, with cumbersome folder structures and unreliable download speeds that hinder timely access. Managing multiple storage devices and backup strategies creates a fragmented and error-prone environment. Remote collaboration is inefficient, relying on manual file transfers or Google Drive, which leads to versioning issues and missed assets when team members switch editing responsibilities. Leadership struggles to justify the cost of enterprise-level storage solutions that can meet their needs.

How Shade Would Change Their Workflow

Shade offers a unified, cloud-based media asset management platform designed specifically for creative teams handling large volumes of digital content. By replacing the outdated NAS and fragmented backup systems, Shade would provide: - Fast, secure, and centralized access to active and archived media assets, accessible from any location without the need for manual file transfers. - Seamless integration with existing collaboration tools like Frame.io, enhancing review and approval workflows without increasing storage complexity. - Scalable storage solutions that grow with the team’s project demands, eliminating the need for constant hardware upgrades or juggling multiple drives. - An intuitive interface that reduces reliance on external IT support and simplifies asset management for both creatives and leadership. - Cost-effective pricing models tailored to their usage, helping leadership understand and control storage investments.

Benefits

  • Streamlined media access for both in-office and remote team members, eliminating bottlenecks and reducing project turnaround times.
  • Reduced dependency on legacy hardware and complex IT support, freeing up resources and minimizing downtime.
  • Enhanced collaboration with faster, reliable file sharing and version control.
  • Scalable storage that adapts to project size and team growth without disruption.
  • Improved data security and redundancy with cloud-based backup and archiving.
  • Clear cost structure helping leadership plan and budget effectively.